Privacy Policy

General

Xtravirt respects the privacy of our customers, business partners and other visitors to our websites. We recognize the need for appropriate protections and management of your personal information that you provide to us.
This policy, together with our Terms and Conditions, explain how Xtravirt may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing Xtravirt Websites you confirm to have understood and agreed to them.

Personal Information collection and Security

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

We do not store credit card details nor do we disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete a transaction. We may use the information to keep in contact with you and inform you of developments associated with our business; however you will be given the opportunity to remove yourself from any mailing list or similar device.

Your Xtravirt account information is protected for your privacy. Xtravirt safeguards the personal information you send us and takes reasonable physical, technical, and organizational measures to prevent unauthorized access, unlawful processing, and unauthorized or accidental loss, destruction, or damage to your personal information. Xtravirt uses industry-standard SSL-encryption to enhance the security of sensitive data transmissions in our websites. While we strive to protect your personal information, we require your co-operation to ensure the security of the information you transmit to us. We urge you to take every precaution to protect your personal information while using the Internet. Change your passwords often, use a passphrase instead of password with at least 8 characters in combination of letters and numbers and try to adhere to industry recommended password complexity requirements. Make sure you use a secure internet browser, follow the vendor suggestion and apply updates when required.

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Except as described in this Privacy Statement, Xtravirt is not in the business of selling or renting your information to others and will not share personally identifiable information with other third parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law or in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business, if and to the extent legally permissible.

Your Ability to Access or Change Your Information

If you are a registered user or have been named as a contact for a company, you can review your personal information and make change requests by accessing My Xtravirt. While you are named as the contact for a particular company, Xtravirt will direct to you many of the correspondences for such company. If you do not wish to receive further business correspondence for and on behalf of your company, you may change the contact to another individual upon consultation with your company. If you do not wish to receive further direct marketing materials, you may unsubscribe the relevant marketing materials. If you are no longer the contact for a particular company, we will retain in our files some personal information to prevent fraud, resolve disputes, troubleshoot problems, enforce our Legal Notice and Terms of Use, respect your opt-out preferences, and comply with legal requirements as permitted by law.

Cookies

Xtravirt uses cookies on its websites. Cookies are small amounts of data sent to your browser from a web server and stored on your computer’s hard drive. Cookies can help a website recognize repeat users, and allow a website to track web usage behaviour. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. If a cookie is placed, thereafter when you visit a website, a message is sent back to the web server by the browser accessing the website. You can set your browser to notify you when you are sent a cookie, and you may also elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of websites.

Xtravirt uses some cookies that are strictly necessary for the delivery of services on our website. Cookies that are strictly necessary allow us to improve the safety and security of our website, authenticate account users, allow you to access your private accounts on our site, allow you to sign into multiple portals with the use of only one login, balance the traffic on our site, and remember information that you have submitted on forms when you request services on our site. Cookies that are strictly necessary do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet.

Xtravirt also uses cookies to improve our service to you and personalize your web-browsing experience, such as by gaining a better understanding of your interests and requirements regarding our website. Cookies that Xtravirt uses to improve your website experience may remember your language and site preferences, invite you to participate in surveys and evaluations, show you when you are logged into our system and allow you to remain logged-in for a period of time, provide you with support services, remember your login information, and prepopulate forms that you have already completed.

Xtravirt also uses ‘performance’ cookies that collect information about how you use our website, including which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you and use anonymous information to provide statistics on how our website is used, help us improve our website by measuring any errors, test different designs on our site, and help us measure the traffic on our site so that we can optimize our content accordingly. Xtravirt’s performance cookies are only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.

As is true of most websites, Xtravirt collects and/or logs Internet Protocol (IP) addresses, Internet domain names, the web browser and operating system used to access the Xtravirt web site, the website visitor’s location, the files visited, the time spent in each file, and the time and date of each visit. Xtravirt collects these through the use of log files and web beacons.

Forums and Blogs

Some of Xtravirt’s websites allow our users to publish content via discussion forums, blogs, and other means. Any information that is disclosed in these forums becomes public information which could be read, collected or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal information.

Xtravirt may, from time to time, send emails regarding our products and services to users who have published content through our websites. Each participant’s opinion expressed is his or her own and should not be considered as reflecting the opinion of Xtravirt. Note also that your use of these online communication tools is subject to our Terms of Use. Personal information given to Xtravirt may be transferred across state and country borders for data consolidation, storage and simplified information management.

Questions or suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, please contact us.

Changes to this statement

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. We encourage you to review this Privacy Statement frequently to be informed of how Xtravirt is protecting your information.